AI Voice Agents for Customer Support: Orchestrating Voice, CRM & Automation at Scale

Closed-door roundtable on AI voice agents, CRM orchestration, and scalable customer support.

AI Voice Agents for Customer Support: Orchestrating Voice, CRM & Automation at Scale will take place on September 9, 2026 in Berlin. The closed-door breakfast roundtable is hosted by ElevenLabs, Make, and the Merantix AI Campus and is designed for senior customer support, customer experience, and AI leaders.

The session focuses on how AI voice agents and intelligent workflow orchestration are transforming customer support, from the first interaction to final resolution. Participants will explore what can already be automated, how voice agents can be connected with CRM systems and other tools, and what it takes to move from pilot projects to scalable production deployments.

The format is limited to approximately 20 senior professionals and combines a short demo, a candid roundtable discussion, and peer networking. Registration requires a business email address.

Date: September 9, 2026
Time: 9:45–11:30 AM
Location: Berlin, exact address shared after registration
Organizer: Merantix AI Campus, ElevenLabs, and Make
Admission: Approval required, business email required
Audience: Senior customer support, CX and AI leaders, operations and transformation teams
Focus: AI voice agents, customer support automation, CRM orchestration, AI workflows, pilot-to-production
Capacity: Approximately 20 participants