WAVE 2026
Conference on scalable AI, customer experience, and measurable enterprise AI impact.
WAVE 2026 will take place on October 7–8, 2026 at Wilhelm Studios in Berlin. Hosted by Parloa, the conference brings together more than 700 leaders and experts shaping the future of AI-powered customer experience.
The event focuses on how organizations can move AI from early pilots to scalable, secure, and measurable enterprise applications. WAVE 2026 explores how companies can turn isolated experiments into a reliable enterprise capability that creates real business impact.
The program includes masterclasses, a conference and expo, networking formats, a welcome reception, and an invite-only partner summit. Key topics include the Parloa roadmap, scalable AI operating models, measurable CX impact, and building reliable AI applications in an enterprise context.
- Date: October 7–8, 2026
- Time: October 7 from 2:00 PM; October 8 from 9:00 AM–5:30 PM, followed by networking and party
- Location: Wilhelm Studios, Berlin
- Organizer: Parloa
- Admission: Ticket required; early-bird tickets available according to the website until July 31
- Audience: Executives, CX leaders, AI and transformation teams, enterprise decision-makers, partners, and experts in AI-powered customer experience
- Focus: AI-powered customer experience, AI scaling, enterprise AI, AI operating models, CX impact, Parloa roadmap, secure and measurable AI applications
- Special feature: 700+ attendees, 30+ speakers, masterclasses, conference and expo, plus invite-only partner summit